Enjoy the Utmost in Service

May 31, 2020 / People, Products

Value Added Services > Only from HarbisonWalker International

HarbisonWalker International’s dedicated Value-Added Service (VAS) Team provides on-site management, installation, equipment, inventory management, heating solutions, and testing.

Other benefits include:

  • Single-source responsibility that delivers cost savings
  • Just-in-time delivery of refractory materials, ensuring the freshest product on the job site
  • Quick response times, minimizing outages and downtime
  • More in-depth knowledge of your business, yielding the best refractory solutions

Glass Industry Services >

  • Melter superstructure – shotcrete
  • Sidewalls – Cast-in-place and shotcrete
  • Exhaust stacks – shotcrete and gunnite (hot and cold installation)
  • Containment pits – Pump casting
  • Sealing regenerator walls and melter crowns
  • Hot repair regenerator crowns and melter crowns
  • Checker pack collapse stabilization
  • Constructions site refractory installation advisor

Cement & Lime Industry Services >

  • Technical support for pre-heater refractory installation and maintenance
  • Shotcrete installation technical support
  • CS-TECH (no-cement) installation support
  • Cyclone and riser brick installation technical support
  • Rotary kiln brick installation consultation, training and technical support
  • Lime preheater maintenance consultation and technical support
  • PREFOIL and tumbler installation technical support and consultation
  • Ovality measurement services

Experience the difference that HarbisonWalker International’s VAS team makes, including on-the-job over-site and equipment operators if required. Ongoing educational seminars, customized, on-site training, demonstrations, webcasts and video training modules are also available. Find out why we’re the right partner for you. Contact us for more information.


About HarbisonWalker International

With more than 150 years of industry leadership, HarbisonWalker International (HWI) is the largest supplier of refractory products and services in the United States. Headquartered in Pittsburgh, Pennsylvania, the company’s international network spans North America, Europe, and Asia, with 19 manufacturing plants, 30 global sourcing centers, and technology facilities in both the United States and China. Serving virtually every major industry that requires refractory solutions to enhance production and protect assets, HWI is consistently recognized for its talented experts, industry firsts, and intensely driven excellence.