#HarbisonHires | Support Desk Technician

Sep 29, 2021 / #HarbisonHires, Recruiting

Do you know someone that is tenacious with their passion for doing great work, and wants to further their IT experience? Do you enjoy working with technology and want to be apart of a support team? Do you want to help drive improvement at a company that values its employee’s? This week’s #HarbisonHires focuses on our Support Desk Technician.

The Support Desk Technician provides professional technical support for issues involving end-user devices, accounts and connectivity (data and voice). The Support Desk Technician documents, troubleshoots and resolves of all level 1 and level 2 support request and ticket operations while referring level 3 support issues onto other IT team members.

If this sounds like a fantastic opportunity, we invite you to find your future with HWI today.

Apply now!

About HarbisonWalker International

With more than 150 years of industry leadership, HarbisonWalker International (HWI) is the largest supplier of refractory products and services in the United States. Headquartered in Pittsburgh, Pennsylvania, the company’s international network spans North America, Europe, and Asia, with 19 manufacturing plants, 30 global sourcing centers, and technology facilities in both the United States and China. Serving virtually every major industry that requires refractory solutions to enhance production and protect assets, HWI is consistently recognized for its talented experts, industry firsts, and intensely driven excellence.



HWI invests in creating a U.S. refractories manufacturing hub

Major investments will increase refractory production capacity and efficiency to supply steel producers.


A Support Desk Technician role is open in our Pittsburgh, PA headquarters.

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We are honored to support our CEO, Carol R. Jackson, in her leadership role in helping shape Sentient’s strategy to create sustainable growth and being recognized as a 3+ Company by 50/50 Women on Boards™.

Production Supervisors

#HarbisonHires production supervisors in two Ohio locations.