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HarbisonWalker International’s Importance of Organizational Culture

Mar 08, 2019 / In the News

The importance of organizational culture took center stage this week as HarbisonWalker International CEO Carol R. Jackson addressed a joint meeting of the Pittsburgh Chapters of the Association for Corporate Growth (ACG) and National Association of Corporate Directors (NACD).  Her keynote presentation titled “Building a Company Culture that Adds Value and Differentiates” shined a spotlight on HWI’s successful, and ongoing, journey in fostering a positive corporate culture and positioning the company competitively for the future marketplace.

Jackson shared six “top tips” with participants aimed at building a more engaged and aligned workforce: 1) Communicate with Clarity; 2) Lead with Consistency; 3) Acknowledge Everything; 4) Convey the “Why”; 5) Aim High; and 6) Walk the Talk.   She answered questions from the audience regarding her approach to communications and the effectiveness of the channels that she uses, such as her weekly audio message, to reach widespread employee teams.  Jackson described HWI’s workforce to be intense, dedicated, and unified in the vision of “being the first and only call for industry.”

About HWI, A member of Calderys

HWI is the largest supplier of refractory products and services in the United States, with a history that spans more than 150 years. It is part of Calderys and is the brand for the Americas region of the Group. HWI counts 25 manufacturing sites and 20 distribution centers in the Americas, as well as the largest refractory industry research facility in North America. Serving virtually every major industry that requires refractory solutions to enhance production and protect assets, HWI is consistently recognized for its talented experts, industry firsts, and intensely driven excellence.

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